{"id":243,"date":"2014-07-25T15:44:17","date_gmt":"2014-07-25T15:44:17","guid":{"rendered":"https:\/\/www.pmvision.ca\/?page_id=243"},"modified":"2026-04-10T22:59:51","modified_gmt":"2026-04-11T02:59:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.pmvision.ca\/global\/refund-policy\/","title":{"rendered":"Cancellation &#038; Refund Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_pb_fullwidth_section et_section_regular et_block_section et_pb_section_parallax\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-section-0\" style=\"background-image:url(http:\/\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/07\/Training-Web-Banner.jpg)\"><\/span><\/span><section class=\"et_pb_fullwidth_header_0 et_pb_fullwidth_header et_pb_bg_layout_dark et_pb_text_align_left et_pb_module et_flex_module\"><div class=\"et_pb_fullwidth_header_container left\"><div class=\"header-content-container center\"><div class=\"header-content et_flex_module\"><h1 class=\"et_pb_module_header\">Cancellation & Refund Policy <\/h1><div class=\"et_pb_header_button_wrapper\"><\/div><\/div><\/div><\/div><div class=\"et_pb_fullwidth_header_overlay\"><\/div><div class=\"et_pb_fullwidth_header_scroll\"><\/div><\/section><\/div><div class=\"et_pb_section_1 et_pb_section et_section_specialty et_pb_gutters3 et_block_section\"><div class=\"et_pb_row et_pb_row-3-4_1-4 et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_specialty_column et_pb_column_3_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_row_inner_0 et_pb_row_inner et_block_row\"><div class=\"et_pb_column_inner_0 et_pb_column_inner et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.<\/p>\n<p>As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the PMVISION website you agree to our Privacy Policy, Terms of Use and the points below.<\/p>\n<p><span style=\"color: #ff0000;\"><strong>IMPORTANT:<\/strong> We recommend waiting to book any non-refundable travel until 1 week before the start of class. PMVISION is not responsible for any loss incurred as a result of a canceled class. Please email contact@pmvision.ca for any additional questions.<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_inner_1 et_pb_row_inner et_block_row\"><div class=\"et_pb_column_inner_1 et_pb_column_inner et_pb_column et_pb_column_3_8 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">l<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Cancellation & Refunds: Classroom Training<\/h4><div class=\"et_pb_blurb_description\"><p>&nbsp;<\/p>\n<ul>\n<li><strong>Reserve your seat fee:\u00a0<span style=\"color: #e02b20;\">\u00a0<\/span><span style=\"color: #e02b20;\">Non Refundable<\/span><\/strong>. To be refunded if the class is cancelled by PMVISION<\/li>\n<\/ul>\n<p><span style=\"color: #24590e;\"><strong>\u00a0If full payment is received:<\/strong><\/span><\/p>\n<ul>\n<li>PMVISION reserves the right to postpone\/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)<\/li>\n<\/ul>\n<ul>\n<li>In case PMVISION\u00a0 cancels an event, 100% refund will be paid to the delegate.<\/li>\n<\/ul>\n<ul>\n<li>If the cancellation is done by the delegate within 48 hours of subscribing, 10% will be deducted as administration fee.<\/li>\n<\/ul>\n<ul>\n<li>If a cancellation is done by a delegate 7 days or more, prior to the event, 20% will be deducted and the remaining amount will be refunded back to the delegate.<\/li>\n<\/ul>\n<ul>\n<li>In case of third party courses (eg. MS Share point), 50% administration and cancellation charges will be levied on the total fee paid by the delegate and the remaining amount will be paid if the cancellation is done within 48 hours of subscription.<\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #ff0000;\"><strong>If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made<\/strong><\/span>.<\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #ff0000;\">If you will have to travel to attend the course, please <strong>don\u2019t make any travel arrangements<\/strong> until we confirm the class. We usually usually confirm the class by emails at least one week prior to the start date<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_inner_2 et_pb_column_inner et_pb_column et_pb_column_3_8 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">l<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Cancellation & Refunds: Online Training<\/h4><div class=\"et_pb_blurb_description\"><p><strong>\u00a0<\/strong><\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #008080;\"><strong>Instructor Led Online Training<\/strong><\/span><\/h3>\n<ul>\n<li><strong>Reserve your seat fee:\u00a0<span style=\"color: #e02b20;\">\u00a0<\/span><span style=\"color: #e02b20;\">Non Refundable<\/span><\/strong>. To be refunded if the class is cancelled by PMVISION<\/li>\n<\/ul>\n<p><span style=\"color: #24590e;\"><strong>If full payment is received:<\/strong><\/span><\/p>\n<ul>\n<li>PMVISION reserves the right to postpone\/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)<\/li>\n<\/ul>\n<ul>\n<li>In case PMVISION\u00a0 cancels an event, 100% refund will be paid to the delegate.<\/li>\n<\/ul>\n<ul>\n<li>If the cancellation is done by the delegate within 48 hours of subscribing, 10% will be deducted as administration fee.<\/li>\n<\/ul>\n<ul>\n<li>If a cancellation is done by a delegate 7 days or more, prior to the event, 20% will be deducted as administration fee.<\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #ff0000;\"><strong>If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.<\/strong><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><strong><span style=\"color: #008080;\">Online Self- Paced Learning<\/span><br \/><\/strong><\/h3>\n<ul>\n<li><span style=\"color: #ff0000;\"><strong>No Refund<\/strong><\/span> will be made to the delegate after registration - Self-Paced Learning &amp; Practice Tests<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_inner_2 et_pb_row_inner et_block_row\"><div class=\"et_pb_column_inner_3 et_pb_column_inner et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><em><strong>Note: <\/strong>All refunds will be processed within 1 week of receipt of the refund request.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_single et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_shop_0 et_pb_shop et_pb_shop_grid et_pb_module\" data-shortcode_index=\"0\"><div class=\"woocommerce columns-4 \"><ul class=\"products columns-4\">\n<li class=\"product type-product post-40031 status-publish first instock product_cat-online-training product_cat-primavera product_cat-primavera-online product_cat-project-management product_cat-tools product_cat-virtual-classroom has-post-thumbnail featured taxable shipping-taxable purchasable product-type-variable\">\n\t<a href=\"https:\/\/www.pmvision.ca\/global\/shop\/primavera-p6-professional-online-training-course\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><span class=\"et_shop_image\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"160\" src=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=233%2C160&amp;ssl=1\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"primavera P6 training course Toronto\" srcset=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=150%2C103&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=300%2C206&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=768%2C528&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=157%2C108&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=400%2C275&amp;ssl=1 400w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2015\/02\/prim.jpg?resize=500%2C344&amp;ssl=1 500w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><span class=\"et_overlay\"><\/span><\/span><h2 class=\"woocommerce-loop-product__title\">Primavera P6 Professional Training Course | Instructor-Led Online Classes<\/h2>\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>25<\/bdi><\/span> <span aria-hidden=\"true\">&ndash;<\/span> <span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>500<\/bdi><\/span><span class=\"screen-reader-text\">Price range: &#36;25 through &#36;500<\/span><\/span>\n<\/a><\/li>\n<li class=\"product type-product post-29044 status-publish instock product_cat-pmi product_cat-pmi-sp-scheduling-professional product_cat-project-management product_cat-self-paced-learning has-post-thumbnail featured virtual sold-individually purchasable product-type-course\">\n\t<a href=\"https:\/\/www.pmvision.ca\/global\/shop\/pmi-sp-training-course-pmi-scheduling-professional\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><span class=\"et_shop_image\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"160\" src=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?resize=233%2C160&amp;ssl=1\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"PMI-SP Training Course- PMI Scheduling Professional online course\" srcset=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?resize=300%2C206&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?resize=150%2C103&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?resize=768%2C528&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?resize=480%2C330&amp;ssl=1 480w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/02\/PMI-SP-Scheduling-Professional-PMI-SP.jpg?resize=233%2C160&amp;ssl=1 233w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><span class=\"et_overlay\"><\/span><\/span><h2 class=\"woocommerce-loop-product__title\">PMI-SP Training Course- PMI Scheduling Professional<\/h2>\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>35<\/bdi><\/span><\/span>\n<\/a><\/li>\n<li class=\"product type-product post-29771 status-publish instock product_cat-business-analysis product_cat-business-analysis-2 product_cat-pmi product_cat-pmi-pba product_cat-self-paced-learning has-post-thumbnail featured virtual purchasable product-type-simple\">\n\t<a href=\"https:\/\/www.pmvision.ca\/global\/shop\/pmi-pba-exam-prep-training-pmi-professional-in-business-analysis-self-paced-learning\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><span class=\"et_shop_image\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"160\" src=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/11\/PMI-PBA-Self-Paced-Learning-Course.jpg?resize=233%2C160&amp;ssl=1\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"PMI-PBA Online Self Paced Training Course\" srcset=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/11\/PMI-PBA-Self-Paced-Learning-Course.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/11\/PMI-PBA-Self-Paced-Learning-Course.jpg?resize=150%2C103&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/11\/PMI-PBA-Self-Paced-Learning-Course.jpg?resize=300%2C206&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2017\/11\/PMI-PBA-Self-Paced-Learning-Course.jpg?resize=768%2C528&amp;ssl=1 768w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><span class=\"et_overlay\"><\/span><\/span><h2 class=\"woocommerce-loop-product__title\">PMI-PBA Exam Prep Training Course- PMI Professional in Business Analysis Self Paced Learning<\/h2>\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>35<\/bdi><\/span><\/span>\n<\/a><\/li>\n<li class=\"product type-product post-1186 status-publish last outofstock product_cat-classroom-training product_cat-corporate-training product_cat-pmi product_cat-pmp product_cat-project-management has-post-thumbnail featured taxable shipping-taxable purchasable product-type-variable\">\n\t<a href=\"https:\/\/www.pmvision.ca\/global\/shop\/pmp-certification-on-pmp-training-boot-camps-exam-prep\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><span class=\"et_shop_image\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"160\" src=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?resize=233%2C160&amp;ssl=1\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"PMP Exam Prep Training Course Toronto\" srcset=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?resize=300%2C206&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?resize=150%2C103&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?resize=768%2C528&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?resize=480%2C330&amp;ssl=1 480w, https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP-Exam-Prep-Training-Course-Toronto.jpg?resize=233%2C160&amp;ssl=1 233w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><span class=\"et_overlay\"><\/span><\/span><h2 class=\"woocommerce-loop-product__title\">PMP\u00ae Certification |  PMP Training Boot Camps &#038; Exam Prep<\/h2>\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>50<\/bdi><\/span> <span aria-hidden=\"true\">&ndash;<\/span> <span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>700<\/bdi><\/span><span class=\"screen-reader-text\">Price range: &#36;50 through &#36;700<\/span><\/span>\n<\/a><\/li>\n<li class=\"product type-product post-1480 status-publish first instock product_cat-pmi product_cat-pmp product_cat-project-management product_cat-virtual-classroom has-post-thumbnail taxable shipping-taxable purchasable product-type-variable\">\n\t<a href=\"https:\/\/www.pmvision.ca\/global\/shop\/pmp-certification-online-training-course\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><span class=\"et_shop_image\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"160\" src=\"https:\/\/i0.wp.com\/www.pmvision.ca\/global\/wp-content\/uploads\/2014\/10\/PMP%C2%AE-Certification-Instructor-Led-Online-Classes.jpg?resize=233%2C160&amp;ssl=1\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"PMP\u00ae Certification Instructor-Led Online Classes\" \/><span class=\"et_overlay\"><\/span><\/span><h2 class=\"woocommerce-loop-product__title\">PMP\u00ae Certification Training Course | PMP Instructor-Led Online Classes<\/h2>\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>50<\/bdi><\/span> <span aria-hidden=\"true\">&ndash;<\/span> <span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">&#36;<\/span>1,000<\/bdi><\/span><span class=\"screen-reader-text\">Price range: &#36;50 through &#36;1,000<\/span><\/span>\n<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-243","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation &amp; Refund Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pmvision.ca\/global\/refund-policy\/\" \/>\n<meta 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