The course explains the concepts, strategies, tools, and techniques learners will need to complete process improvement projects and activities. This training is designed to provide a broad understanding of the Six Sigma improvement methodology, concepts, and language. The Define-Measure-Analyze-Improve-Control methodology is presented with case studies and examples drawn from service, business process, and manufacturing applications.
The integration of Lean Manufacturing and Six Sigma is also addressed. With a heavy practice orientation, as much as a third of your time will be spent working through interactive practice exercises and online assessments.
After completing this course, you should be able to:
- Understand the benefits and implications of a Six Sigma program, and relate Six Sigma concepts to the overall business mission and objectives
- Think about your organization as a collection of processes, with inputs that determine the output
- Explain the concepts, tools, techniques, and strategies used in Six Sigma projects
- Describe the five stages of the DMAIC methodology and identify the factors that will improve its chances of success
- Choose and apply specific tools and techniques in support of process improvement activities
- Analyze the specific roles and responsibilities of team members and formulate plans to ensure appropriate participation in project assignments
- Examine the interrelationships of tasks, activities, and practices in Six Sigma project
