The course explains the concepts, strategies, tools, and techniques learners will need to complete process improvement projects and activities. This training  is designed to provide a broad understanding of the Six Sigma improvement methodology, concepts, and language. The Define-Measure-Analyze-Improve-Control methodology is presented with case studies and examples drawn from service, business process, and manufacturing applications.

The integration of Lean Manufacturing and Six Sigma is also addressed. With a heavy practice orientation, as much as a third of your time will be spent working through interactive practice exercises and online assessments.

After completing this course, you should be able to:

  • Understand the benefits and implications of a Six Sigma program, and relate Six Sigma concepts to the overall business mission and objectives
  • Think about your organization as a collection of processes, with inputs that determine the output
  • Explain the concepts, tools, techniques, and strategies used in Six Sigma projects
  • Describe the five stages of the DMAIC methodology and identify the factors that will improve its chances of success
  • Choose and apply specific tools and techniques in support of process improvement activities
  • Analyze the specific roles and responsibilities of team members and formulate plans to ensure appropriate participation in project assignments
  • Examine the interrelationships of tasks, activities, and practices in Six Sigma project

Virtual Classroom. Prior to the start date of the course, an email will be sent to all registered students containing instructions on how to access the online Learning Management System.

Certificate of Completion is available upon finishing studying the course.