Outlook Introduction Training Course | Classroom Toronto


Learn how to use Outlook 2019 to manage email communications, contact information, calendar events, tasks, and notes.

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Outlook Introduction Training Course | Designed for Outlook 365, 2019, 2016, 2013


Microsoft Outlook is integrated information management software. Students will learn how to use Outlook 2019 to manage their email communications, contact information, calendar events, tasks, and notes.

Training Type:  Classroom Training – Downtown Toronto ” Also available in Mississauga and Scarborough”

Other options : Online Training- On-site at your company office ” Anywhere”

Course Level: Outlook Introduction Course.

Related Outlook Courses :  Outlook Advanced Training Course 

Number of students per session:  Our class sizes are typically 4-6 students per session. Our classes are intentionally kept small in order to foster more interaction between the instructor and students. We limit classes to a maximum of six (6) students unless we are teaching a private group or organization. Each student is provided with a laptop with Microsoft Outlook 2019 (Windows) already installed.

Locations: Toronto ( 1 Yonge St),  Also we offer the course in Mississauga & Scarborough.

Duration:   1 day  ( 10 AM- 5 PM) – Weekend and weekdays courses

Special Offers:   Sign up with a friend and save 5% each  – Sign up with 2 friends and save 10%

Corporate Training:  Contact us for special offers

Who is this course for?

Our Microsoft Outlook Introduction course is suitable for complete beginners to Microsoft Outlook.



A working knowledge of Windows is required. No experience of MS Outlook is required.



At the end of this Outlook training you will have a good working knowledge of Outlook basics. You will feel more confident using Outlook and be able to manage and communicate using Microsoft Outlook.

Users may set up meetings across the network, organise their calendar or delegate it to someone else, manage their to-do list using Tasks, and even leave notes on the desktop.

The powerful tools in Outlook in general helps simplify email communication, enhance group planning, scheduling of meetings, and also allow access to the information you need all from one place.

After completing this course you will be prepared to attend the Outlook Advanced training course.


Course Syllabus

Getting Started

  • The program window
    The Help system
    The To-Do Bar


  • E-mail accounts
    E-mail messages
    Handling messages
    Previewing, Opening and Saving attachments
    Printing messages
    Address Books

E-mail and Contact Management

  • E-mail management
    Contact management
    The master category list


  • Working with tasks
    Managing tasks

Appointments and Events

  • Working with appointments
    Modifying appointments
    Working with events
    Time Zones
    Calendar Snapshots

Meeting Requests and Responses

  • Working with meeting requests
    Managing meeting requests
    Handling meeting responses

Customizing Outlook

  • Personal folders
    The organize panel
    Voting buttons
    Interacting with the internet

Included Course Materials

  • Course workbook “PDF” including step-by-step course exercises complete with many actual screen captures and advanced project tips, exercises and answers


Contact us


Related Microsoft Office Classes

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Outlook Advanced Training Course

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Delivery Methods:

  1.  Classroom Training: Downtown Toronto – Mississauga , Scarborough, Ottawa & Montreal.
  2.  Virtual Classroom
  3.  On-Site Training: At your location, anytime , anywhere
  4.  Corporate Training: Special rates for Corporate Training

Group Discount:

We provide special rate for groups :

  • 5% Discount for Group of 2
  • 10% Discount for Group of 3
  • 15% Discount for Group of 4

PMVISION reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force-majeure events.


Cancellation & Refund Policy

  • Reserve your seat fee:  Non Refundable. To be refunded if the class is cancelled by PMVISION
  • In case PMVISION  cancels an event, 100% refund will be paid to the delegate.
  • If the cancellation is done by the delegate within 48 hours of subscribing, 10%  will be deducted as administration fee.
  • If a cancellation is done by a delegate 7 days or more, prior to the event, 20% will be deducted as administration fee.
  • If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made
  • Bookings made at discounted prices ( Including Early Bird Booking) cannot be cancelled.
  • If you will have to travel to attend the course, please don’t make any travel arrangements until we confirm the class. We usually usually confirm the class by emails at least one week prior to the start date.


IMPORTANT: We recommend waiting to book any non-refundable travel until 1 week  before the start of class. PMVISION is not responsible for any loss incurred as a result of a canceled class. Please email: contact@pmvision.ca for any additional questions.