This course provides a basic framework for understanding the role and functions of a manager and to explain the principles, concepts, and techniques that can be used in carrying out these functions. It is intended for those who presently hold, or desire to hold, management responsibilities in any organization or enterprise. Specific topics include planning, decision making, organizing, leading, controlling, and innovating.
Course Objectives:
• To become familiar with the basic activities & skills of managers in organizations.
• To provide a foundation for further study of business organizations and management activities.
• To become aware of the social, legal, political, economic, and international influences on organizations.
Course Outline
PART 1: INTRODUCTION
1. Managers and Management
2. The Management Environment
PART II: PLANNING
3. Foundations of Planning
4. Foundations of Decision Making Quantitative Module Quantitative Decision-Making Aids
PART III: ORGANIZING
5. Basic Organization Designs
6. Staffing and Human Resource Management
7. Managing Change, Stress, and Innovation
PART IV: LEADING
8. Foundations of Individual and Group Behavior
9. Understanding Work Teams
10. Motivating and Rewarding Employees
11. Leadership and Trust
12. Communication and Interpersonal Skills
PART V: CONTROLLING
13. Foundations of Control
Training Type:
Self-Paced Reading, not Audio – No Video read a sample lesson Introduction