This course provides a basic framework for understanding the role and functions of a manager and to explain the principles, concepts, and techniques that can be used in carrying out these functions. It is intended for those who presently hold, or desire to hold, management responsibilities in any organization or enterprise. Specific topics include planning, decision making, organizing, leading, controlling, and innovating.

Course Objectives:

• To become familiar with the basic activities & skills of managers in organizations.
• To provide a foundation for further study of business organizations and management activities.
• To become aware of the social, legal, political, economic, and international influences on organizations.

 

Course Outline

PART 1: INTRODUCTION
1. Managers and Management
2. The Management Environment

PART II: PLANNING
3. Foundations of Planning
4. Foundations of Decision Making Quantitative Module Quantitative Decision-Making Aids

PART III: ORGANIZING
5. Basic Organization Designs
6. Staffing and Human Resource Management
7. Managing Change, Stress, and Innovation

PART IV: LEADING
8. Foundations of Individual and Group Behavior
9. Understanding Work Teams
10. Motivating and Rewarding Employees
11. Leadership and Trust
12. Communication and Interpersonal Skills

PART V: CONTROLLING
13. Foundations of Control

 

Training Type:

Self-Paced Reading, not Audio – No Video   read a sample lesson Introduction

Certificate of Completion is available upon finishing studying the course.

To qualify for your Diploma, Certificate or PDF you must study and complete all modules and score 70% or more in each of the course assessments.

This is online Self-Paced Learning. 6 Months Access